In order to enter the Starbucks Reserve Roastery in Tokyo, you first need to receive a ticket from the large room located just next to the Roastery. To make a Starbucks Reserve Roastery booking, check in at one of the iPads or with an employee who can help you print out a ticket. This will reserve a spot in line for you. Each person needs one ticket, which has an entry number, a QR code and website link. If you’re sneaky, one person can secure multiple Starbucks Reserve Roastery Bookings for other friends and family, even if the others are not present.
If you scan the QR code or enter the website link listed on the ticket into your phone, you can tell how much of a wait there is before you will be able to enter.
Usually it is an overestimate for how long it will take. When I visited the Tokyo Starbucks Roastery, the app said I would have to wait two hours, but I was able to enter after one hour. During my second visit to the Roastery late on a weekend, the wait was about one hour and we entered in 45 mins.
It is no problem if you enter the Roastery much later than when your Startbucks Reserve Roastery Booking number on the ticket is called. Spend some time in the neighborhood, grab a bite to eat, or more while waiting in line!